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"It felt extremely risky when we started but we needed to take some big risks or face further decline. Critical was the design of the team to include diverse people from all levels of the organization who unleashed their passion and creativity to help Patelco change. The Roadmap to the Future hangs on the wall of every executive's office and in every branch, and we're moving into totally new markets with success."
Andy Hunter, CEO,
Patelco Credit Union
Carol Highton,
Former Board Chair,
Chief Strategic Innovation
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